Greetings, Ascended!

We’re glad to announce that we are starting recruitment for GameMasters and Moderators for RIFT NA and EU (DE/FR)!
The focus of our team is simple: to serve and help our community thrive.

If you’ve ever wanted to actively improve the RIFT experience, this is your chance!

Team members will undergo at least a two-week initial training period, before working independently while reporting to CMs.

Note: As an officially-endorsed helper, your responsibilities will be taken very seriously. Unprofessional conduct will not be tolerated in any way. This includes chat in any form via any means (in-game, forum messages/posts).

If you want to apply for a staff position, please read the following:

The tasks of a GameMaster include (but are not limited to):

• Enforcing the game and forum rules.
• Helping players with questions, game issues and technical problems (in-game and forums).
• Resolving player disputes.
• Planning, organizing and hosting events in-game and in the forums.
• Listening to player concerns.
• Creation of FAQs and guides.
• Testing new content before it goes live.
• Testing reported bugs and exploits.
• Reproducing bugs for development team.

The tasks of a Moderator include (but are not limited to):

• Enforcing the Discord and forum rules.
• Helping players with questions, game issues and technical problems (Discord and forums).
• Resolving player disputes.
• Planning, organizing and hosting events in the forums.
• Listening to player concerns.
• Creation of FAQs and guides.
• Testing new content before it goes live.
• Testing reported bugs and exploits.
• Reproducing bugs for development team.

Requirements:

• Minimum age of 18 years (must be proven).
• Willingness to invest at least 1-2 hours a day.
• Fluent in English (speaking, typing, and comprehension).
• Ability to take and give constructive criticism.
• Extensive knowledge of the game and its rules.
• A headset or speakers and a microphone to communicate over voice chats.
• Enthusiam for the game, the community and the tasks that await you.
• You are not allowed to be a GameMaster / GameSage / Moderator in any other game.

Bonus:
• Previous experience in similar position.
• Fluency in a language other than English.

Other important information:

• Discussion and interviews will be done via voice chat, so you will need to have a headset or speakers & a microphone.
• All Team members are expected to use voice chat regularly.
• As a volunteer, this position is at-will, and either side can choose to leave the agreement at any time.
• There is no minimum or maximum of applicants we will be taking at the moment.

Interested? You can send in your application via ticket to our Support!

Your application should contain the following information:

Subject: GameMaster- or Moderator-Application.
Last Name/ First Name / Age / Date of Birth.
Name of your Main-Character / Server.
Name in the Forum / Discord.
Small presentation of yourself.
Your motivation to become a GameMaster or Moderator.

After sending us your application, you will receive additional information in response to your ticket.
Don’t worry, you will have the opportunity to ask all your questions about your GameMaster or Moderator tasks during the interview and also during the training!

We are looking forward to your applications!

Good luck,
your RIFT team