We come to you today with some difficult news: we have decided to remove the Exchange from the game.
This decision was not made lightly, as a tremendous amount of work and thought has gone into this system. We truly feel that, as designed, it was a benefit for all players. However, after considerable thought and discussion, we concluded that removing it was the best way to move forward.
Since the release of the Exchange, we have experienced many unforeseen technical issues that only presented themselves once the system was under full load. Despite our best efforts, these issues were impossible to identify during internal testing, as they required active, concurrent use by a large number players to fully manifest.
As you know, we’ve been working hard to review and implement fixes. However, several challenges remain that must be resolved for the sake of the game, which include preventing players from using third party programs to inject currency into the game, maintaining a stable game environment, and fixing any issues that prevent players from logging in to the game. Removing the Exchange helps solve all of these challenges.
We want to reiterate that we have done everything we could to address these issues without having to take this step, but, ultimately, we must continue to make ensuring an excellent and stable player experience our primary concern. So, we will begin the process of removing this feature from Defiance as soon as possible.
We’ve posted an FAQ on the forums to help answer all of the questions that you may have, including what we will be doing for those who have purchased Exchange Slots and what will happen with items currently on the Exchange. While we have done our best to address all conceivable concerns, we welcome any additional questions you may have.
In the meantime, we would like to thank all of you. You have been incredibly patient while we worked our hardest to resolve these issues, and you have provided critical feedback that influenced how we chose to proceed.
While this decision was very hard to make, we remain dedicated to creating a solid, fun, and challenging experience for everyone who, like us, loves Defiance. We still have a lot of exciting new content for you to look forward to!
See you on the New Frontier!